Intolerance of uncertainty and workforce retention in the Nigerian healthcare sector: A moderating role of resilience
Abstract
The study examined the moderating role of resilience in the relationship between intolerance of uncertainty and employee retention. A cross-sectional survey research design was adopted, and data were gathered from 362 medical doctors, including resident doctors (73.2%) and house officers (30.4%). A greater proportion of the doctors (56.6%) were male. Findings revealed that the dimensions of intolerance of uncertainty (prospective and inhibitory anxieties) were significant joint predictors of employee retention, F (2, 359) = 413.664, p < .01, and accounted for about 70% of the variance. Additionally, resilience significantly moderated the relationship between intolerance of uncertainty and employee retention (? = .204). Therefore, resilience was a significant moderator of intolerance of uncertainty. It is recommended that psychological interventions, including thriving, problem-solving skills, and adaptability, be incorporated into the ongoing training of medical doctors in Nigeria. This will help boost their resilience levels and subsequently reduce turnover.
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References
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